Shipping policy

At VIVAmart, we strive to deliver your orders quickly and securely.

Order Processing

• Orders are processed within 1–3 business days.
• You will receive a tracking number by email once your order has been shipped.

Estimated Delivery Times

• Portugal: 2–5 Business Days
• Europe: 4–10 Business Days
• United Kingdom: 5–10 Business Days
• United States: 7–15 Business Days

Delivery times are estimates and may vary due to customs, holidays, or courier delays.

Shipping Costs

Shipping charges are calculated at checkout. Free shipping promotions may be available on selected products or orders.

Customs & Import Fees

International orders may be subject to customs duties, VAT, or import taxes, which are the responsibility of the customer.

Lost or Delayed Orders

If your order is delayed or you have not received it within the estimated delivery time, please contact us and we will be happy to assist you.

Contact Us

For any shipping inquiries, please contact us at simransaleem112@gmail.com.

Thank you for shopping with VIVAmart! 🛍️